Commercial Manager Athens

Accountable for driving the growth and profitability of the store through the successful implementation of the retail plan and supporting the Store Manager to deliver across the wider store.

Key Accountabilities

• To drive profitability and sales for their area of store through the delivery of the Retail Plan

• To deliver and embed the business transformation plan and change initiatives within their area of accountability

• Create the right culture, role modelling new digital ways of working and leadership behaviours

• Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are

clear with the part they play

• Responsible for ensuring the Section Managers are building the digital capability of their teams to sell through

all channels

• Proactively seek customer feedback and drive action to deliver improvement across the store

• Uses data and insight to improve customer instore experience, improve the operation and drive performance

• Support the delivery of Plan A

• Regularly review individual performance of the Section Managers through quality conversations, managing

underperformance where required and celebrating success

• Ensuring all line management and people activities are delivered in accordance with company process and

policy

• Deliver operational excellence to maximise product availability, minimise stock and cash loss

• Maintain a safe and legal store environment

• Oversees all elements of VM delivery across all launches, events and campaign

Technical Skills/ Experience

• Proven ability to lead a high performing management team to deliver excellent customer service and KPI’s

across the store

• Has a substantial understanding and up to date knowledge of commercial, visual, operational and people

processes and systems

• Uses all available data to identify commercial, visual, cost savings & customer opportunities to increase profit

• Current working knowledge of all VM principles

• Good level of digital capability and a comprehensive understanding of systems and ability to exploit them

• Strong knowledge of the legal requirements and accountabilities across the store

• Knowledge of our people policies and of driving and managing performance within a team

• The ability to have difficult conversations with effective resolutions with both colleagues and line managers

• Great communicator and active listener who will inspire, share their knowledge and best practices with others

• Proven ability to plan and review across weekly, monthly and quarterly timeframes

• Proven ability to consistently deliver under pressure demonstrating high levels of resilience

• Ability to build and maintain relationships with key stakeholders across all levels of the business

• Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a

growth mindset

Key Skills

• Business understanding

• Planning, prioritizing and organization skills

• Very good communication

• Analytical & synthesis skills

• Customer orientation

• Store Operation understanding

Education and Work Experience

• Graduate (Bachelor / MSc) in any field

• Minimum of 3 years of working experience in the Retail with people and budget responsibility

• Minimum of 2 years in-store experience

• Excellent command of the English language

• MS Office

What We Offer:

• Opportunities for professional development & career advancement.

• Private Health Insurance

• Employee Assistance Program

• Corporate mobile phone subscription

• Discount on the products of our company

• Bonus scheme